Adiuvo

(Ah – dee – you – voe)

to help, aid or assist (Latin)

Proudly assisting property managers across the UK and Ireland since 2007

Our story

2007
The Founding

Adiuvo was founded by Colin and Julianne Stokes in 2007, two London property managers, to offer a service that had been severely lacking; a professional and knowledgeable emergency out-of-hours response for Property Managers. To this day, the company remains independent and wholly owned by its founders.  

2010 - 2013
Expansion

By now, Adiuvo had grown significantly including moving to its first purpose-built office and the recruitment of the team to include skilled property managers and support staff, enhancing their capacity to manage a larger portfolio of properties.

2017
Halfway there

Following significant investment in people, operating systems and service, adiuvo hit a major milestone of 500,000 Units under management.

2021 - 2023
Awards

The success story continued with a series of prestigious industry awards, including the 2022 News on the Block Service Provider award, the 2022 Proper Awards, the 2022 and 2023 News on the Block Professional Services Provider award, and the 2023 ARMA Ace Partner of the Year award.

2023
The AI revolution

Adiuvo launched the first of their AI Products, Adi & Eve beta testing with a small cohort of clients. These products will form the foundation of new service offerings going forward, improving the Property Industry as a whole.

2024
We did it!

1M
units !
From a Kitchen Table & 2 mobile phones to a purpose-built office block, with bespoke IT systems, adiuvo reached the monumental milestone of 1,000,000 Units under management & now look forward to further expansion & development as we strive to become the industry’s “property services partner"

2023 Statistics

Total tickets created

61,454

Total inbound

239,676

Total outbound

225,365

Top 20 ticket types

Leaks
Alarms/AOV
Access
Lifts
Electrical
Communal door
Drains
Vehicle/Pedestrian gates
Boiler communal
Boiler Gas
Mains water supply
FOBs/Keys/Locks
Message
Other
Flat door
Boiler electric
Multiple issues
Plumbing
Appliances
Parking/Clamping
11,016
5,899
3,932
3,661
3,569
3,412
2,741
2,659
2,438
2,231
1,774
1,722
1,588
1,419
928
1,282
819
694
661
623
0,8%
0,3%
21%
5%
10%
35%
0,4%
28%
British isles map
ACE awards winner 2024 logo
White logo News on the block, property management awards 2023
Professional Services Provider of the Year & Business Development Manager of the Year
TPI Partner logo

Transform your service delivery
with Adiuvo?

Join the largest out-of-hours services provider in the UK.