Adiuvo privacy statement
Introduction
At Adiuvo we respect your rights. We do not require you to provide personal information unless you wish to receive the benefit of our product and service offerings. Where data is submitted it will be used for the stated purpose and any reasonably incidental purposes only. This starts with making sure that you get meaningful choices about how and why data is collected and used and ensuring that you have the information you need to make the choices that are right for you across our products and services. This Privacy Statement (together with our Data Protection Policy) gives you information about how we collect and use your personal data through your use of this website including any data you may provide to us.
If you do not agree with, or you are not comfortable with, any aspect of this Privacy Statement, you are free to discontinue use of the website.
We are working to get your trust by focusing on five key privacy principles:
- Control: We will put you in control of your privacy with clear choices.
- Transparency: We will be transparent about data collection and use
- Security: We will protect the data that you entrust to us via strong security and encryption and management.
- We will respect your local privacy laws and fight for the legal protection of your privacy.
- Benefits to you: When we do collect data, we will use it to benefit you
These principles form the foundation of Adiuvo’s approach to privacy and will continue to shape the way we build our products and services.
We reserve the right to modify this Privacy Statement at any time. Each time you use this website you shall be bound by the then current Privacy Statement and accordingly, you should review the Privacy Statement each time you use this website. This is a live document, under regular review. This policy was last updated in June 2024.
You have the opportunity to send us information via this website, such as through the “contact us” pages or any other area where you may send emails or provide feedback. By choosing to participate in these, you might provide us with some personal information. This information may include your name, email and telephone number. The purpose of collecting this information is so we can contact you regarding any questions you may have asked or to provide you with other information that may be relevant to you or your business in the form of newsletters or press releases. This information will only be used by us for:
- The purpose for which it was provided by you and any reasonably incidental purposes
- Verification purposes and statistical analysis
- Marketing and administration purposes.
- The support we offer you through the use by you of our AI service tools.
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with our data protection policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
You have the right to be given a copy of the information held by us about you. We may charge a fee for this which will not exceed €6.35. We will provide the requested information to you within 40 calendar days of the receipt of a valid request in writing. [Please be aware that this will change after the 25th of May, 2018. There will no longer be a charge/fee. The response time will be reduced from 40 days to 30 days. You have the right to access your data and to have any inaccuracies in the details we hold corrected. You also have the right to have the information erased if we do not have a legitimate reason for retaining same. We will agree to any such valid requests within 40 calendar days of receipt of a valid request in writing. We reserve the right to request you to provide additional information in order to enable us to identify your personal data and/or to verify your identity.
When you choose to fill our website feedback form you consent to the use of that information as set out in this statement. We will always communicate any changes made to our statement to ensure that you are always informed on how your information is used and why.
We take our security responsibilities seriously, employing the most appropriate physical and technical measures. We review our security policy regularly.
All of the information you provide during the process will only be used for the purpose of progressing your request. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held electronically and securely by us and/or our data processors.
Personal information and why we collect it
This website collects and uses personal information for the following reasons:
1. Site visitation tracking
This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. Adiuvo considers Google to be a third party data processor and their privacy policy can be viewed here. Google are based in the USA and are EU-U.S PrivacyShield compliant.
Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages on this website.
2. Contact forms and email links
Should you choose to contact us using the Contact Forms or Procedure Downloads Forms on the Adiuvo Website, none of the data that you supply will be stored by this website or passed to third parties. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
3. This website's server
This website is hosted by Webflow. Our hosting services are managed through a globally distributed network of data centres powered by Amazon Web Services (AWS) and Fastly. Webflow leverages AWS's ISO 27001 certified data centres, ensuring high security and compliance with international standards. Webflow’s infrastructure includes multiple regions and availability zones, providing robust data redundancy and protection. Data is encrypted at rest and all access to production environments is secured through multi-factor authentication and logging. Webflow's use of Fastly's content delivery network (CDN) ensures fast load times and optimal performance, with over 50 data centres worldwide. For more information on Webflow’s hosting and security practices, please visit https://webflow.com or https://webflow.com/hosting. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
4. OpenAI services
We use OpenAI services to support our service and product offerings. We integrate OpenAI programming interfaces with our AI service offerings.
5. Our registered office
Unit 205 Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire, GL50 1TA.
Cookie policy for Adiuvo
1. What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
2. How we use cookies
We use cookies for a variety of reasons detailed below. we use cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website you are agreeing to our use of cookies. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
3. Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
4. The cookies we set
- Forms related cookies: When you submit data through a form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.
- Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.
- We use various types of cookies on our services, including first-party and third-party cookies. These are used for several purposes:
- Analytical/Performance Cookies: These cookies help us understand how services are used, allowing us to improve and optimize the performance of our platforms. We collect information about how visitors use the site, such as which pages are visited most often and if users get error messages from web pages. This data is aggregated and anonymous.
- Functionality Cookies: These cookies are used to recognize users when they return to the website, enabling us to personalize content for users and remember their preferences (for example, their choice of language or region).
5. Third party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site:
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most. PS v2.0 (01/7/24).
