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Unreasonable AI - The Difference Between Large Language Models (LLMs) and Human Reasoning

LLMs like GPT recognize patterns from large datasets to mimic human reasoning but lack rule-based logic, relying instead on probabilistic predictions, which can lead to errors. Future AI may combine LLMs with symbolic reasoning to enhance accuracy and better mimic human understanding.

Property Management and the Gambler’s Fallacy: Insights and Implications

Discover how the Gambler’s Fallacy affects property management decisions, from emergency calls to handling operations. Learn strategies to mitigate biases and enhance efficiency in management practices.

Contractor Requirements: Essential Trades for Property Management

Discover essential trades needed for managing property emergencies based on analysis of over 65,000 calls. From plumbers to lift engineers, understand the critical roles and contact us for comprehensive insights tailored to your out-of-hours needs.

How to Deal with Major Events: Lessons from Recent Storms

Explore strategies for managing unprecedented service surges during major weather events. Learn how to optimise staffing, enhance response times, and ensure resilience in the face of intensified weather patterns.

2021 vs. 2022: Trends in Property Maintenance

Here’s a detailed comparison of property maintenance trends observed between the years 2021 and 2022, highlighting shifts in call volumes, geographic origins of calls, increased outbound communications, and the impact of rising costs amid inflationary pressures.

Customer Service Agent Abuse: Unveiling Challenges and Realities

Explore the harsh realities faced by customer service agents in property management. Discover firsthand accounts and challenges, highlighting the urgent need for industry-wide improvements in customer interactions.

Know Your Numbers: Property Insights

What resources are required to be fully prepared for your portfolio’s out of hours needs from a customer service POV?

When you get Adiuvo to take care of the matter instead...